P-Phone FAQ
Have questions before you pre-order? Here are clear answers about P-Phone, pricing, payment, shipping, returns, and support.
What is P-Phone?
P-Phone is a backup smartphone designed to help keep you connected when your main phone is lost, stolen, broken, or out of battery. It works over Wi-Fi and pairs with the P-Phone Emergency Messenger app. No SIM card, carrier, or monthly plan is required.
How much is the P-Phone pre-order?
The total pre-order price is $159. The intended split-payment option is $79.50 today and $79.50 when your order ships, when that option is available and selected at checkout.
When will P-Phone ship?
Pre-orders are currently expected to ship in November 2026. Orders are fulfilled in waves based on inventory and color availability.
What is included?
Each P-Phone order includes one P-Phone device and a charging cable.
Do I need a SIM card or phone plan?
No. P-Phone works over Wi-Fi and connects with the P-Phone Emergency Messenger app. It does not require a SIM card, carrier service, or monthly plan.
Is shipping free?
Free nationwide shipping is available within the United States.
Can I cancel my pre-order?
The pre-order deposit is fully refundable if you cancel before your order ships. After delivery, returns are accepted for defective devices only.
Do you offer technical support?
Yes. Free technical support is available by email to help with setup and troubleshooting.